Upon payment, please allow 2 business days for processing. Tracking number will be emailed to the address provided as soon as it becomes available.
"Available" Units ship within 1-3 business days. "Custom" Styled Units ship within 5-7 business* days. "Custom" Braided or Loc Units ship within 2-4 business* weeks.
ALL CUSTOM WIGS + LOC EXTENSIONS ARE MADE TO ORDER.
USPS 2-3 Day Priority Mail Delivery | INTERNATIONAL SHIPPING AVAILABLE (addt'l fees may apply)
Most orders are shipped flat rate 2 Day USPS Priority and take 2-3 days to be delivered. Please be advised, due to the delays at USPS, packages may take an addt'l 1-2 days to be delivered. These delays are out of my control and I apologize for any inconvenience this may cause.
"PRIORITY EXPRESS" (OVERNIGHT SHIPPING) IS AVAILABLE UPON REQUEST AND MAY BE PAID VIA CASHAPP OR PAYPAL INVOICE .
REFUND/CANCELLATION POLICY
ALL CUSTOM UNIT CANCELLATIONS MADE 24 HOURS AFTER THE ORDER WAS PLACED ARE SUBJECT TO 35% CANCELLATION FEE. CANCELLATIONS MADE WITHIN 24 HOURS OF THE ORDER BEING PLACED ARE SUBJECT ONLY TO PAYPAL FEES.
NO REFUNDS, NOR EXCHANGES FOR COMPLETED CUSTOM UNITS. BY PLACING YOUR ORDER, YOU AGREE TO THESE TERMS.
Local Clients Only: Minor changes can be made up to 3 days after delivery/pick-up. By placing your order, you agree to be responsible for any addtl shipping costs and fees associated with returning shipping in the case that you cannot pickup your unit. Long Distance Clients: You agree to be responsible for all shipping costs.
*BUSINESS WEEKS ARE MONDAY - FRIDAY. NOT INCLUDING ALL MAJOR HOLIDAYS, AND WEEKENDS (SATURDAY + SUNDAY).